Workshop Facilitation Methodology (SLB)
Year: 2022-2023
Company: SLB
Industry: Energy
Role: Senior UX Manager
Challenge
Cross-functional teams in complex energy sector environments struggled with alignment and decision-making due to diverse technical backgrounds, siloed knowledge, and lack of structured collaboration frameworks. Teams needed reusable processes for stakeholder engagement that could handle regulatory constraints and scientific complexity while maintaining efficiency.
Approach
Framework Development
- Co-developed alignment frameworks with cross-functional teams addressing energy sector-specific challenges
- Created workshop methodologies balancing technical precision with collaborative efficiency
- Designed reusable templates and processes for recurring stakeholder engagement needs
Organizational Collaboration
- Established structured approaches to managing complexity in regulated industry settings
- Built processes supporting decision-making across diverse technical and business stakeholders
- Created documentation enabling teams to facilitate their own alignment sessions
Process Standardization
- Developed workflows supporting systematic stakeholder engagement rather than ad-hoc meetings
- Established best practices for workshop planning, facilitation, and follow-through
- Created training materials enabling broader adoption across organization
Outcome
Company-wide adoption: Workshop methodologies adopted as standard practice for cross-functional collaboration.
Complexity management: Demonstrated effective approaches to managing technical and regulatory complexity through structured facilitation.
Scalable processes: Created reusable frameworks that improved organizational collaboration beyond initial team.
Methods & Deliverables
Methods: Qualitative research, Interviews, Workshops, Facilitation, Stakeholder mapping
Deliverables: Workflows, Documentation, Roadmap, Personas, Empathy maps, Templates
Tags: Training/Mentoring, Leadership/Org Design, Energy, Regulated industry, Company-wide adoption, Enterprise, Norway