Search Integration (Rapid7)
Year: 2015-2016
Company: Rapid7
Industry: Cybersecurity
Role: Principal UX Architect
Challenge
Following Rapid7's acquisition of Logentries, the combined product suite needed integrated search functionality spanning both platforms' log data. Post-acquisition integration challenges included divergent technical architectures, different user workflows, and team cultural differences. The integration needed to preserve Logentries' user experience quality while leveraging Rapid7's broader platform capabilities.
Approach
Integration Strategy
- Led UX strategy for search functionality spanning acquired and existing products
- Mapped user workflows across both platforms identifying integration opportunities and constraints
- Designed unified search experience addressing technical limitations while improving usability
Cross-Team Collaboration
- Managed complex stakeholder dynamics during post-acquisition integration
- Facilitated workshops aligning Logentries and Rapid7 teams around shared vision
- Navigated organizational change while maintaining product development momentum
User Experience Preservation
- Ensured integration maintained Logentries' user experience quality standards
- Validated design decisions through user testing across both user bases
- Balanced feature parity with experience consistency
Outcome
Post-acquisition integration: Successfully navigated complex acquisition integration maintaining user experience quality.
Platform unification: Delivered integrated search functionality spanning both product lines.
Team alignment: Managed cross-team collaboration through organizational change and cultural integration.
Methods & Deliverables
Methods: Qualitative research, Quantitative research, Workshops, Stakeholder alignment, User testing
Deliverables: Platform Integration, Design specifications, Integration strategy
Tags: UX Design, Cybersecurity, Regulated industry, Post-acquisition integration, Enterprise, Ireland