Scalable UI (Logentries)
Year: 2015
Company: Logentries
Industry: Cybersecurity
Role: Principal UX Architect
Challenge
Logentries' cybersecurity platform needed to scale from small teams to enterprise deployments with complex workflows and high data volumes. Existing interface struggled with enterprise-scale operations causing performance issues and usability problems. The redesign needed to support both simple use cases and complex enterprise workflows without creating multiple divergent experiences.
Approach
Enterprise Scaling Research
- Conducted research with enterprise security teams understanding workflows and scaling challenges
- Performed competitive analysis of enterprise log management and SIEM platforms
- Identified patterns supporting both simple and complex usage scenarios
Scalable Design Patterns
- Redesigned UI architecture supporting enterprise-scale data and workflows
- Created progressive disclosure managing interface complexity
- Established design patterns scaling from individual users to large security operations centers
Validation & Iteration
- Tested designs with both small teams and enterprise users validating scalability
- Iterated based on feedback ensuring design worked across usage scales
- Measured performance improvements and usability gains
Outcome
Company-wide adoption: Redesigned UI deployed across entire customer base from small teams to enterprise.
Enterprise readiness: Design enabled successful enterprise market expansion through scalable architecture.
Usability improvement: Systematic redesign improved usability across all customer segments.
Methods & Deliverables
Methods: Qualitative research, Quantitative research, Competitive analysis, Usability testing, Enterprise user research
Deliverables: Redesign, UI architecture, Design patterns
Tags: UX Design, Cybersecurity, Regulated industry, Company-wide adoption, Startup, Ireland